1. Introduction

Welcome to Learn Forklifts (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.learnforklifts.com.au) and use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Name and contact details (e.g., email address, phone number)

• Payment information when you purchase our courses

• Information provided through customer support inquiries

• Website usage data, including cookies and analytics

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our online forklift theory course

• To process payments and issue receipts

• To communicate with you regarding your course progress, updates, and customer support inquiries

• To improve our website and services through analytics and feedback

• To comply with legal obligations

4. Data Protection and Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, while we strive to protect your data, no method of transmission over the internet is completely secure.

5. Third-Party Services

We may use third-party service providers to facilitate payment processing, website analytics, and email communication. These third parties are required to maintain the confidentiality and security of your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can modify your browser settings to refuse cookies, though this may affect your ability to use certain website features.

7. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data

• Opt-out of marketing communications

• Request details on how your information is processed

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]